Get in Touch
Questions or concerns? No problem. Feel free to reach out with questions or concerns using the form below
Have Any Questions?
Please use the contact for to ask us any questions or concerns you may have and to schedule a free consultation with a certified hair specialist. We look forward to helping you and will respond to you within 24-48 hours.
Frequently Asked Questions
The timeframe for normal orders is 3-5 business days.
The timeframe for pre-orders and back orders, is 5-10 business days.
Out of state shipping (outside of MI) can take additional 2-3 days to arrive.
USPS Flat rate shipping is $3.95 (expected 2-5 days after it ships)
Priority shipping is $5.95 (expected 1-2 days after it ships).
Out of state shipping can take additional 2-3 days to arrive.
UPS shipping costs varies by location and package weight.
Non-conforming products may be exchanged, returned, and refunded for store credit, or to it’s original payment method within 7 days of receiving your order.
Products must be in the same condition as received.
Refund processing can take up to 10 business days after received, depending upon your bank.
Exchanges will be processed within normal processing and shipping time frame once received.
Out of stock items will be processed as a back-order.
We DO NOT accept returns or exchanges for products that are not, non-conforming.